This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

 

Welcome to Hall Grove Group Practice

 

 

……………………………………………………………………...............……..……

 

Giving Your Views on Extended Hours in Primary Care

…………………………………………………………...............………………..……

East & North Herts Clinical Commissioning Group and NHS England would like to seek your views about extending the opening hours of GP Practices in the local area. If you are interested please complete the online survey at

https://www.surveymonkey.co.uk/r/extendedhoursWelHat

 

 

 

 

   

……………………………………………………………………...............……..……

 

Registering Patients

…………………………………………………………...............………………..……

We are registering patients that are new to the area and do not have a GP in Welwyn Garden City.

Our doctors and nurses do sessions at both Parkway and Hall Grove so you can make an appointment for the same people at either site.

 

    Image result for purple star award hertfordshire learning

 

……………………………………………………………………...............……..……

 

Purple Star Award

…………………………………………………………...............………………..……

Hall Grove Group Practice have become the first practice in Hertfordshire to receive the ‘Purple star award’ for high quality to care to patients with learning difficulties.

Over the last year we have put in significant efforts working towards achieving this award. Dr Benfield took the lead in this area, had several meetings with representatives from the Hertfordshire learning disability team, and undertook further training. Our reception staff put in work to increase the number of patients attending for an annual health check. These were conducted in a double appointment, and included efforts to improve social care, as well as medical health care, and plans established to reduce the risk of being admitted to hospital. Information was disseminated to improve care given by both clinical and non-clinical staff at the practice. We have made waiting room adaptions and carers information was given to non-paid carers.

Report in Welwyn Hatfield Times:

http://www.whtimes.co.uk/news/welwyn_garden_city_gp_practice_rewarded_for_helping_learning_disabled_adults_1_4619640

 

 

……………………………………………………………………...............……..……

 

Online Access

…………………………………………………………...............………………..……

 

You need to register for appointments and repeat medication online access at the surgery before you can use it - unfortunately you cannot register for this service online, as we have to verify that login details are being given to the correct person and relate to the correct patient record.

 

 

 ……………………………………………………………………...............……..……

 

Zero Tolerance Policy

…………………………………………………………...............………………..……

Our staff have the right to work free from any violent, threatening and abusive behaviour.

 

The NHS nationally has agreed a Zero Tolerance Policy.  If any patient is abusive or violent towards any member of staff or any other persons on the practice premises, the practice retains the right to have the patient removed from our list.

 

 

 

 

 

 

(Site updated 19/07/2017)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website