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Welcome to Hall Grove Group Practice

 

 

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New Service - Menopause Health Nurse

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You can now see Nurse Kate to discuss menopause health.  For general advice and possible treatment options, including HRT prescription and follow up.

 

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When a young person reaches the age of 16

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Please be aware that once a young person reaches the age of 16 we will remove their parents/guardian mobile phone number and email address from their health record.

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Dr Evison Retired

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We would like to inform our patients that Dr Evison retired from Hall Grove Group Practice at the end of March 2018.

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London Marathon 2018

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Dr Parry and receptionist Lizzie are running the London Marathon to raise money for the Isabel Hospice.  They are trying to raise £500.  If you would like to donate please go to https://uk.virginmoneygiving.com/alparry

 

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Changes to Non-Emergency Patient Transport Service   Updated 21/12/17

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New telephone number for non-urgent patient transport service

All patients who are eligible for patient transport should call the service contact centre on 0345 605 1208 

For further information please go to the  East and North Herts CCG website http://www.enhertsccg.nhs.uk/

  

   

 

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Travel Vaccinations

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Hall Grove Surgery will not be offering travel vaccinations until further notice.  19/09/2017

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Telephone System

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Please be aware that ingoing and outgoing telephone calls, for Hall Grove and Parkway surgeries, may now be recorded for training and monitoring purposes. 01/09/2017

 

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Electronic Presciptions

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Hall Grove Group Practice is using the electronic prescription transfer system (EPS).  This is a simpler process for issuing medication and it will be more secure and will mean fewer prescriptions going missing. 

Instead of collecting your paper prescriptions from the surgery your GP will send it electronically to the place you choose, saving you time.  If you would like to make use of this service please let us know.

 

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Registering Patients

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We are registering patients that are new to the area and do not have a GP in Welwyn Garden City.

Our doctors and nurses do sessions at both Parkway and Hall Grove so you can make an appointment for the same people at either site.

 

 

    Image result for purple star award hertfordshire learning

 

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Purple Star Award

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Hall Grove Group Practice have become the first practice in Hertfordshire to receive the ‘Purple star award’ for high quality to care to patients with learning difficulties.

Dr Benfield took the lead in this area, had several meetings with representatives from the Hertfordshire learning disability team, and undertook further training. Our reception staff put in work to increase the number of patients attending for an annual health check. These were conducted in a double appointment, and included efforts to improve social care, as well as medical health care. Plans are established to reduce the risk of being admitted to hospital and arrange support for carers.

Report in Welwyn Hatfield Times:

http://www.whtimes.co.uk/news/welwyn_garden_city_gp_practice_rewarded_for_helping_learning_disabled_adults_1_4619640

 

 

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Online Access

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You need to register for appointments and repeat medication online access at the surgery before you can use it - unfortunately you cannot register for this service online, as we have to verify that login details are being given to the correct person and relate to the correct patient record. 

 

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Zero Tolerance Policy

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Our staff have the right to work free from any violent, threatening and abusive behaviour.

 

The NHS nationally has agreed a Zero Tolerance Policy.  If any patient is abusive or violent towards any member of staff or any other persons on the practice premises, the practice retains the right to have the patient removed from our list.

 

 

 

 

 

 

(Site updated 20/04/2018)
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