When We Are Closed
Outside normal hours if you ring the surgery you will be advised to ring the Out-of-Hours service. This is now covered by the '111' service. To call dial: 111.
They will ask you questions about your problem and then direct you to the most appropriate source of care. For example, they may re-direct your call to 'Herts Urgent Care' the out of hours GP service. This service is for genuine emergencies and not for problems that can wait until the next working day.
Out-of-hours service is the responsibility of the East and North Herts PCT (Primary Care Trust).
Call 999 in an emergency, for example chest pains with shortness of breath or evidence of a stroke.
The QE2 now has a minor injuries unit rather than a full A&E. If you need to attend an A&E and think it is serious enough that you may need admission to hospital we would advise you to go direct to The Lister Hospital A&E in Stevenage.