Patient Notice:

Important Notice for Patients – From January 2026

From January 2026, the practice will no longer be able to accept handwritten or personally typed letters.

To help us manage requests safely and efficiently, we ask all patients to use the eConsult – Admin Request function for non-clinical and administrative queries.

We will still accept written blood pressure readings alongside your weight and height if requested by a doctor.

How to submit an Admin Request:

• Scan the QR code below, or
• Visit: https://hallgrovesurgery.webgp.com/

If you do not have internet access, please be reassured that support is available. You may telephone the surgery or attend reception in person, and a member of our reception team will submit an Admin eConsult on your behalf.

Why are we making this change?

Using eConsult Admin helps us to ensure requests are received and actioned in a timely manner, improves patient safety by reducing delays, supports a consistent and efficient workflow, and allows our teams to focus more time on direct patient care.

Thank you for your understanding and cooperation as we continue to improve our services for all patients.

Hall Grove Group Practice